Privacy Policy

Updated on 22/09/2025
 

1. Data Controller

The controller responsible for the processing of personal data collected on this website is :
MDX Cleaning Leader
Ninoofsesteenweg 253
1700 Dilbeek – Belgium
Company number: 0798.092.343
Email: info@mdxcleaningleader.com
 

2. Data Collected

We may collect and process the following data :

• Identification information: name, surname, company, position.

• Contact details: address, email, phone number.

• Information related to your requests: quotes, messages sent via our contact form.

• Browsing data: IP address, browser type, connection time, pages visited.
   

3. Purpose of Processing

The collected data is used to :

• Respond to your contact or quote requests.

• Provide the cleaning services you have requested.

• Improve our website and services.

• Comply with our legal and regulatory obligations.

• Send you, if you consent, commercial or promotional information about our services.
   

4. Legal Basis for Processing

The processing of your data is based on :

• Your consent (contact form, newsletter subscription).

• The performance of a contract (cleaning services).

• Compliance with legal obligations (invoicing, accounting).

• The company’s legitimate interest (security, service improvement).
   

5. Data Retention

Your personal data will only be kept for the period strictly necessary to achieve the purposes described above, and in accordance with the applicable legal retention periods.
 

6. Data Sharing

Your data is never sold to third parties.
However, it may be shared with :

• Our subcontractors or partners, when necessary to perform the service (e.g., invoicing software, website hosting provider).

• Competent authorities, if required by law.
   

7. Data Security

We implement all appropriate technical and organizational measures to protect your data against any loss, misuse, unauthorized access, disclosure, or alteration.
 

8. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights :

• Right of access: to know which data is processed and for what purpose.

• Right of rectification: to request corrections to your information.

• Right of erasure: to request deletion of your data, unless there is a legal obligation to retain it.

• Right to restriction: to temporarily limit the use of your data.

• Right to data portability: to receive your data in a structured, readable format.

• Right to object: to object to certain processing, particularly for marketing purposes.

To exercise your rights, you can contact us at :
info@mdxcleaningleader.com
 

9. Cookies

Our website uses cookies to enhance user experience, analyze traffic, and provide tailored content.
You can manage your cookie preferences through your browser settings or refuse their installation.
 

10. Policy Updates

We reserve the right to modify this privacy policy at any time in order to adapt it to legal changes or our practices. Any updates will be published on this page.
 

11. Contact

For any questions regarding this privacy policy or your personal data, you can contact us at :
info@mdxcleaningleader.com